Cancellation & Refund Policy

This Cancellation & Refund Policy explains how subscriptions and one-time purchases on Eventik (operated by Aillegent Private Limited) can be cancelled and when refunds apply. It forms part of, and should be read together with, our Terms of Service. Payments are processed securely by Razorpay.

Eventik subscription plans are billed monthly or yearly in Indian Rupees (INR) and renew automatically at the end of each billing cycle.

• You can cancel your subscription at any time from the Billing section of your dashboard.
• Cancellation stops future auto-renewals. Your plan remains active until the end of the current paid billing period, after which it will not renew.
• After cancellation, your account moves to the free tier (subject to its limits); you can resubscribe at any time.

We want you to be satisfied with Eventik. Refunds are considered in the following cases:

• Billing errors: Duplicate charges, incorrect amounts, or charges after a valid cancellation.
• Service disruption: A significant technical failure that prevents you from using a paid feature and that we are unable to resolve.

The following are generally non-refundable, except where required by applicable law:

• Partial or unused portions of a billing period after the service has been used.
• Renewals where cancellation was not made before the renewal date.
• One-time add-on purchases (for example, flipbook add-ons) once the add-on has been delivered or used.
• GST and applicable taxes already remitted, unless the underlying charge is refunded.

To request a refund or cancellation, email info@eventik.ai and include:

• The email address associated with your Eventik account.
• The payment date and amount (or Razorpay payment reference, if available).
• A short description of the reason for your request.

We review each request and aim to respond within 1–2 business days.

Approved refunds are submitted to Razorpay promptly. Once submitted, the amount is typically credited back to your original payment method within 7 to 10 working days, depending on your bank or card provider.

For any cancellation or refund question, please contact us: